Careers
Browse our available openings below:
DIRECTOR OF OPERATIONS
Are you interested in being a part of a patient-centered, continuous learning, and public health serving organization? Good Neighbor Health Clinic (GNHC) is a mission-driven, community-based clinic committed to providing compassionate and accessible healthcare to underserved individuals in rural communities. We have a 30-year history as one of the Upper Valley’s key safety net programs and are actively looking for a Director of Operations to join our team!
The Director of Operations is a key member of the leadership team, responsible for managing the core functions that support the smooth and mission-focused operation. This role plays an essential part in ensuring that day-to-day activities align with the strategic goals of the organization. The role will oversee key areas including volunteer program coordination, donor support services, information technology oversight, and fostering a values-based workplace culture in collaboration with the Executive Director. This position includes the supervision of one direct report to support the administrative functions of the organization. Reporting directly to the Executive Director, the Director of Operations ensures that all operational systems are efficient, compliant, and supportive of the clinic’s commitment to high-quality service and integrity.
The Director of Operations will uphold and promote the Good Neighbor Health Clinic by adhering to all professional standards, policies and procedures, local, state, and federal requirements. Valid driver’s license and vehicle in good working order required. A Bachelor’s degree in healthcare administration, business, or a related field required. Previous experience in a supervisory role required. An advanced degree is preferred. Health and dental, FSA, and retirement benefit offered.
Position Classification: Full-time / 40- Hour In Person Work Week / Salary Range: $72,000-$80,000.
Interested applicants should send a CV/Resume via email to Elizabeth Franson, CEO & Executive Director, at elizabeth@goodnhc.org
DENTAL ASSISTANT
Good Neighbor Health Clinics (GNHC) is a mission-driven, community-based organization committed to providing compassionate and accessible care to underserved individuals. The organization consists of Good Neighbor Health Clinic and Red Logan Dental Clinic, which provide cost-free medical and dental care to qualifying patients in the Upper Valley. We have a 30-year history as one of the Upper Valley’s key safety net programs, and are actively looking for a Dental Assistant to join the dental clinic team!
The Dental Assistant at Red Logan Dental Clinic has the opportunity to work in a unique practice environment alongside the staff dentist, as well as volunteer dentists, dental student externs, and specialists from the community. The ideal candidate has previous dental assisting experience. Customer service experience, the ability to multitask, the ability to work independently/be a self-starter, and a strong work ethic are a must. Come join a small but mighty team of like-minded people as we care for our neighbors! ETO, paid holidays, Health, dental, FSA, and retirement benefits are offered.
Position Classification: Full-time / 32- Hour In-Person Work Week / Pay Range: $28-$35 (Hourly)
Interested applicants should send a Resume via email to Dr. Kristin Bradley, Dental Clinic Director, at kristin@goodnhc.org.
PATIENT CARE COORDINATOR
Are you interested in being a part of a patient-centered, continuous learning, and public health-serving organization? Good Neighbor Health Clinic (GNHC) is a mission-driven, community-based clinic committed to providing compassionate and accessible healthcare to underserved individuals in rural communities. We have a 30-year history as one of the Upper Valley’s key safety net programs and are seeking a Patient Care Coordinator to join our medical clinic team!
The Patient Care Coordinator will provide exceptional support to our patients and staff by ensuring a smooth and efficient experience throughout the office. This role is crucial in maintaining our high standards of care and patient satisfaction. Other job duties include:
– Coordinate patient appointments and schedules in a medical office setting, ensuring timely and effective communication with patients, providers, and staff.
– Manage patient records and electronic health records (EHRs), ensuring accuracy and confidentiality.
– Provide exceptional medical administrative support, including answering phone calls, responding to patient inquiries, and processing paperwork.
– Assist with insurance verification, billing, and coding, ensuring compliance with regulatory guidelines.
– Maintain a clean and organized office environment, adhering to office policies and procedures.
– Develop and implement patient care plans, working closely with healthcare providers to ensure the best possible outcomes.
– Provide patient education and support, ensuring patients understand their treatment plans and medications.
– Collaborate with the dental team to ensure seamless communication and coordination of patient care.
The Patient Care Coordinator will uphold and promote the Good Neighbor Health Clinic by adhering to all professional standards, policies and procedures, local, state, and federal requirements. Valid driver’s license and vehicle in good working order required. Proficiency in medical administrative support and medical office procedures as well as strong knowledge of medical terminology and medical coding systems desired. Experience working in a dental office or medical office environment, excellent communication and organizational skills, ability to maintain confidentiality and handle sensitive information, familiarity with electronic health records (EHRs) and practice management software required. Valid RN or LPN License for the State of Vermont required. Health and dental, FSA, and retirement benefits are offered for employees working over 32 hours.
Position Classification: Part-time or Full-time / In Person Work Week / Pay Range: $28-34 hourly
Interested applicants should send a CV/Resume via email to Elizabeth Franson, CEO & Executive Director, at elizabeth@goodnhc.org.